♾️ Sr. Devops Engineer

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Job Summary The Senior DevOps Engineer will play a significant role in the development, automation, and security across our diverse company portfolio. We presently use a diverse number of systems like Chef, GitLab, GitLab-CI, Terraform, and Kubernetes to automate the testing and delivery of both our Windows and Linux based hosted applications; with plans to consolidate on a standard set of tools leveraging GitLab-CI and Kubernetes where possible. The Senior DevOps Engineer will have an excellent understanding of full-stack application development, testing, continuous integration, a passion for security, and extensive experience working in an agile software development environment. Essential Functions Support the software development process by identifying inefficiencies, recommending solutions, automating delivery, and implementing testing Mentor other Engineers Technical leadership for medium to large projects Escalation support for Tier 2 SRE team in addition to internal DevOps needs Provisioning and maintenance of systems, load balancer configs, firewall rules, databases, and other automation driven infrastructure tasks Automate CI/CD pipelines to build and deploy our software Qualifications Bachelor's Degree in Computer Science and/or relevant experience 6+ years Software Engineering or Operations support Comfortable with various programming languages (ruby, ansible, bash, Perl, python, etc.) Good hands-on experience with Ruby will be preferred Effective communication skills for working across support and engineering departments Excellent Experience with cloud hosting infrastructure such as Amazon AWS, GCP or Microsoft Azure Excellent knowledge of source control management GitHub, GitLab preferred Passion for security and identifying opportunities to improve security and testing Responsible for collaborating with application owners and security vendors to update/tune Very Web Application Firewall (WAF), API Protection, DDoS, DoS and bot mitigation security policies Good understanding of networking protocols: DNS, HTTP, SSL, SMTP, TCP Strong experience working with Akamai’s product & services Strong experience in monitoring, alerting for Akamai CDN/WAF/AAP/ASM Strong knowledge of CDN platforms like Akamai, CloudFlare, Imperva (Preferably Akamai) Strong experience in CDN migration The Team We area globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include – - Employee Resource Groups to encourage diverse voices - Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs. - Embracing diversity & fostering a culture of ideation, collaboration & meritocracy - We bring in special guests from time to time to discuss issues that impact our employee population