👨🏻‍💻 Lead Engineer - AI

About HighLevel: HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home. Our Website - https://www.gohighlevel.com/ YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/ Our Customers: HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors. Scale at HighLevel: Work with scale, our infrastructure handles around 30 Billion+ API hits, 20 Billion+ message events, and more than 200 TeraBytes of data About the role: Seeking a seasoned Full Stack Developer with hands-on experience in Node.js and Vue.js (or React/Angular). You will be instrumental in building cutting-edge, AI-powered products along with mentoring or leading a team of engineers. Team-Specific Focus Areas: Conversations AI: -Develop AI solutions for appointment booking, forms filling, sales, and intent recognition -Ensure seamless integration and interaction with users through natural language processing and understanding Workflows AI: -Create and optimize AI-powered workflows to automate and streamline business processes Voice AI: -Focus on VOIP technology with an emphasis on low latency and high-quality voice interactions -Fine-tune voice models for clarity, accuracy, and naturalness in various applications Support AI: -Integrate AI solutions with FreshDesk and ClickUp to enhance customer support and ticketing systems -Develop tools for automated response generation, issue resolution, and workflow management Platform AI: -Oversee AI training, billing, content generation, funnels, image processing, and model evaluations -Ensure scalable and efficient AI models that meet diverse platform needs and user demands Responsibilities: REST APIs - Understanding REST philosophy. Writing secure, reusable, testable, and efficient APIs. Database - Designing collection schemas, and writing efficient queries Frontend - Developing user-facing features and integration with REST APIs UI/UX - Being consistent with the design principles and reusing components wherever possible Communication - With other team members, product team, and support team Requirements: Expertise with large scale Conversation Agents along with Response Evaluations Good hands-on experience with Node.Js and Vue.js (or React/Angular) Experience of working with production-grade applications which a decent usage Bachelor's degree or equivalent experience in Engineering or related field of study 5+ years of engineering experience Expertise with MongoDB Proficient understanding of code versioning tools, such as Git Strong communication and problem-solving skills