Outreach is a leading sales engagement platform that enables companies to drive intelligent and efficient sales processes.

Outreach

The Role
Our mission is to empower every sales professional to operate at their maximum potential unlocking success for themselves and their organization. 

This is where you come in!
Are you excited to take on complex workflows and deliver fluid and connected experiences for sales teams, powered by industry-leading AI/machine learning on a scaled, accessible, dynamic platform? Would you like to lead and inspire a small, diverse team of product designers to envision and deliver new transformational product innovations and user experiences?

As a Senior Manager - Product Design at Outreach you'll work on our innovative sales tools for our industry-leading sales execution platform powered by AI, for almost 6000 customers like Dropbox, Adobe, Pendo, Snowflake, Zoom, Zendesk, and many more.

Outreach empowers the entire sales team to increase deal velocity, improve win rates, drive seller productivity, and deliver more predictable revenue. We’re the only complete platform that empowers the entire sales organization — from sellers to front-line managers, sales leadership, and administrators — to create and close more pipeline.

Check out a 3-minute demo of our platform: https://www.youtube.com/watch?v=cHZUYE9lbzc

This role is a hybrid role as a leader and designer . . . You’ll manage a small team of product designers while also delivering high-profile design work to support some of our most important capabilities in sales forecasting and revenue intelligence. We’re looking for an outstanding team player to steward the evolution of our sales execution platform and design system.

Your Daily Adventures
Cultivate a healthy cross-team design process and establish best practices for delivering elegant & delightful UX solutions
Effectively communicate your team’s product design goals, capacity and priorities
Collaborate with cross-functional partners on strategic roadmaps, new initiatives, and product experience vision
Define and execute our design system strategy and manage design systems work across the platform
Present your own well-considered design strategies, concepts and prototypes, and communicate the underlying rationale with confidence to your team and company leadership
Craft industry-leading system architectures, user flows, scalable interaction models, workflows, and highly polished UI visuals
Partner with our Product Managers to conduct customer interviews, gather qualitative and quantitative insights to support your design work, and run usability studies to evaluate proposed solutions
Become an expert in how sales professionals, teams, and organizations engage and interact with their customers with Outreach to exponentially accelerate sales workflows
Help us co-create a vibrant inclusive design culture co-created by team members from various geographies (incl. US, CZ, IN) and backgrounds, focused on mutual support and continuous improvement

Basic Requirements
Have excellent written and verbal communications skills
Have a bachelor’s (or equivalent degree) in Design, HCI or equivalent professional experience in digital product design
10+ years of experience designing in the B2B or productivity SaaS domain
4+ years of design leadership experience including managing direct reports
Experience working on large-scale, complex projects in a novel and ambiguous problem space across multiple teams 
Experience defining, managing and improving design systems
An exceptional portfolio demonstrating strong leadership and experience creating design concepts and specifying interaction details that solve clearly defined customer problems
Are skilled in presenting and explaining your work, process, decisions, and rationale to cross-functional stakeholders and proactively seek feedback to deliver world-class design
Are enthusiastic working within agile teams where collaboration and idea generation are part of the rhythm
Have experience participating in UX research activities
Are uncompromisingly service-minded and anticipate the needs of customers and colleagues with empathy

🎨 Senior Manager - Product Design

About the Team:
The mission of the Commit Backend team is to deliver the microservice constellation to support Outreach's forecasting and opportunity management backend. From creating opportunities, enabling forecasting, doing rollups, defining sales goals, telemetry and sync to CRM, our team powers all the backend services for Outreach Commit

The Role:
We are looking for backend software engineers who can deep-dive on challenging technical problems, build scalable solutions and identify performance bottlenecks, iterate quickly and deliver incremental value and thrive in a collaborative team environment. You will have a real impact into the engineering platform, learning and following the modern tech stack. You will have the opportunity to help build Outreach India and contribute to Outreach brand success.
Your Daily Adventures Will Include:
Building applications in a modern web stack. We primarily use Go language for our next gen applications. However, we have some Ruby on Rails apps. We have data stores built on MySQL, PostgreSQL and various NoSQL databases like AWS DynamoDB. For async processing we mostly use Kafka and RabbitMQ. Our data loading is all done using GraphQL
Identifying the critical details and prioritise incremental delivery
Designing and delivering great solutions with deep focus on scalability and the performance
Responding to changing requirements efficiently and responsibly
Helping us build customer trust by keeping the quality bar high and delivering well tested code
Breaking-down existing systems using a SOA approach
Owning features all the way through
Quickly start contributing
Our Vision of You:
10+ years of strong backend development experience.
Demonstrated strong experience with building distributed systems with a cloud service-oriented architecture
Great communications skills
Experience building and consuming web based APIs
Familiar with continuous deployment environments
Go above and beyond to help your team
Knowledge of Go is a must and Ruby is a plusYou embody our core values: we are hungry craftspeople, we have grit, we are honest, we take ownership, we have each other’s back no matter what, we’re one with our customers, and we find strength in diversity and inclusion

Remote Jobs at Outreach

🎨 Senior Manager - Product Design

👨🏻‍💻 Senior Staff Software Engineer (Backend - Golang)

About Outreach