High Level is a software company that provides marketing automation solutions for small businesses.

High Level

About HighLevel:  
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/
YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:
Work with scale, our infrastructure handles around 30 Billion+ API hits, 20 Billion+ message events, and more than 200 TeraBytes of data

About the role:
Seeking a seasoned Full Stack Developer with hands-on experience in Node.js and Vue.js (or React/Angular). You will be instrumental in building cutting-edge, AI-powered products along with mentoring or leading a team of engineers.

Team-Specific Focus Areas:

Conversations AI:
-Develop AI solutions for appointment booking, forms filling, sales, and intent recognition
-Ensure seamless integration and interaction with users through natural language processing and understanding

Workflows AI:
-Create and optimize AI-powered workflows to automate and streamline business processes

Voice AI:
-Focus on VOIP technology with an emphasis on low latency and high-quality voice interactions
-Fine-tune voice models for clarity, accuracy, and naturalness in various applications

Support AI:
-Integrate AI solutions with FreshDesk and ClickUp to enhance customer support and ticketing systems
-Develop tools for automated response generation, issue resolution, and workflow management

Platform AI:
-Oversee AI training, billing, content generation, funnels, image processing, and model evaluations
-Ensure scalable and efficient AI models that meet diverse platform needs and user demands
Responsibilities:
REST APIs - Understanding REST philosophy. Writing secure, reusable, testable, and efficient APIs.
Database - Designing collection schemas, and writing efficient queries
Frontend - Developing user-facing features and integration with REST APIs
UI/UX - Being consistent with the design principles and reusing components wherever possible
Communication - With other team members, product team, and support team
Requirements:
Expertise with large scale Conversation Agents along with Response Evaluations
Good hands-on experience with Node.Js and Vue.js (or React/Angular)
Experience of working with production-grade applications which a decent usage
Bachelor's degree or equivalent experience in Engineering or related field of study
5+ years of engineering experience
Expertise with MongoDB
Proficient understanding of code versioning tools, such as Git
Strong communication and problem-solving skills

👨🏻‍💻 Lead Engineer - AI

Title: Payroll and Benefits Specialist
Location: Remote India
Reports To: Manager, People Ops
Schedule: Monday- Friday

About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ team members across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our team members wherever they call home.

Our Website - https://www.gohighlevel.com/
YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g 
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/ 

Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases

Who You Are:
As a Payroll and Benefits Specialist at HighLevel, you are a dedicated professional with a passion for precision and excellence in payroll and benefits administration. You are a proactive problem-solver who thrives in a dynamic environment and possesses a deep understanding of payroll processes and benefits programs. Your role is critical in ensuring our employees are compensated accurately and on time, and in managing a comprehensive benefits package that supports their well-being and satisfaction. 
Key Attributes:
Detail-Oriented: You have a meticulous eye for detail, ensuring accuracy in all payroll and benefits tasks 
Organized: Your exceptional organizational skills enable you to manage multiple tasks efficiently and meet deadlines consistently 
Analytical: You possess strong analytical skills to identify discrepancies and resolve issues promptly 
Communicative: You have excellent communication skills, enabling you to explain complex payroll and benefits information clearly to employees 
Tech-Savvy: You are proficient in using payroll and benefits administration software and have the ability to quickly adapt to new technologies 
Compliance-Focused: You have a thorough understanding of relevant laws and regulations, ensuring the company remains compliant in all payroll and benefits matters 
Empathetic: You understand the importance of employee support and are dedicated to providing exceptional service to address their payroll and benefits concerns 
What You’ll Be Doing:

Payroll Processing 
Manage and process monthly payroll for all employees in India in liaison with our payroll partner 
Ensure accurate and timely submission of payroll information to the partner 
Collate information regarding bonuses, variables and incentives if any from respective internal stakeholders 
Process payroll deductions and withholdings 
Handle payroll discrepancies and resolve any payroll-related issues

Benefits Administration 
Administer employee benefits programs, including health insurance, mandatory statutory benefits (PF, ESI, Stat Bonus etc) and other voluntary benefits (VPF) 
Coordinate benefits enrollment, changes, and terminations 
Communicate benefits information to employees and answer any questions 
Liaise with benefits providers and brokers

Compliance and Reporting 
Ensure compliance with federal, state, and local payroll and benefits regulations 
Verify payroll tax filings and reports, statutory contributions and corrections 
Maintain accurate records of employee payroll and benefits information 
Generate reports related to payroll, benefits, and other HR metrics

Employee Support 
Provide support to employees regarding payroll and benefits inquiries 
Assist with new hire orientation and onboarding related to payroll and benefits 
Conduct periodic benefits audits and reconciliation

System Management 
Maintain and update payroll and benefits systems 
Ensure data integrity within payroll and benefits software 
Collaborate with respective internal stakeholders to improve system functionalities 
What You’ll Bring:
Bachelor's degree or Masters in Human Resources, Finance, Business Administration, or a related field 
5 to 8 years of experience in payroll and benefits administration 
Proficiency in payroll software (e.g., GreytHR/DarwinBox/Workday/Bamboo etc) and benefits administration platforms 
Strong knowledge of payroll laws and regulations 
Excellent organizational and time management skills, attention to detail and accuracy 
Strong communication and interpersonal skills, comfortable in a fast-paced and often-changing environment: Must have the ability to multitask and prioritize quickly 
Ability to maintain a high degree of confidentiality, work independently, multi-task, and follow up on projects and issues 
Proficiency in Microsoft Office Suite, particularly Excel and Google sheets (must have) 
Certified Payroll Professional (CPP) or similar certification is a plus not mandatory 


Remote Jobs at High Level

👨🏻‍💻 Lead Engineer - AI

🏦 Payroll and Benefits Specialist

About High Level